Skip to content
9H Acquires MPS Advertising Agency: Learn More
Back to all services

Intelligent Agents

We help ambitious businesses move beyond dashboards and workflows, into the era of autonomous decision-making and intelligent operations. Whether you’re piloting your first AI agent or embedding predictive intelligence across your systems, our services are built to solve real business problems, fast.

We design and deliver intelligent agents tailored to your business. These agents understand your context, monitor key signals, and take meaningful action, always within safe, transparent boundaries.

What We Deliver

– Agents that combine structured data and unstructured content (emails, messages, documents)

– Agents that can reason and escalate decisions to humans when confidence is low or decisions fall outside safe parameters

– Safe and controllable behaviour through predefined guardrails and business rules

– Seamless integration into internal workflows and customer-facing systems

Demand Planning Agent

Forecast demand across locations and SKUs, factoring in promotions, weather, events, and external signals.

What does it do?

Forecasts demand across locations and SKUs, factoring in promotions, weather, events, and external signals.

How It Works

– Combines sales data, inventory levels, and external signals
– Uses explainable models to highlight drivers of demand
– Recommends inventory actions with awareness of margin impact
– Enables scenario planning with built-in human oversight

Key Benefits

– Fewer stock outs, less waste
– Stronger, more confident merchandising decisions
– Real-time adjustments with safety thresholds

Customer Value & Retention Agent

What does it do?

Predicts behaviour, prevents churn, and unlocks customer lifetime value.

How It Works

– Analyses purchase history, engagement patterns, and support interactions
– Scores customers by churn risk and potential lifetime value
– Surfaces reasons behind drops in engagement
– Recommends retention actions or segment-based offers

Key Benefits

– Early warning system for at-risk customers
– Smarter segmentation and lifetime value tracking
– AI-assisted retention campaigns

Cashflow Planner Agent

What does it do?

Forecast cash inflows and outflows with live insight into project progress, client sentiment, and payment timing

How It Works

– Connects invoicing systems, CRMs, and finance platforms
– Reads project updates, client messages, and contracts
– Identifies risks and delays affecting cashflow
– Provides real-time forecasts and scenario simulations

Key Benefits

– Early warning system for at-risk customers
– Smarter segmentation and lifetime value tracking
– AI-assisted retention campaigns

Client Risk Agent

What does it do?

Predict disputes, delays, and delivery issues, before they happen.

How It Works

– Analyses client activity, project notes, and communication sentiment
– Flags projects with risk of delay or payment issue
– Surfaces reasons such as late approvals, slow replies or misalignment

Key Benefits

– Proactive client management
– Fewer surprises in revenue recognition
– Insightful risk reporting for finance and project leads

AI Sales Process

01.

2 Hours

Exec Briefing

02.

2-3 Days

Business Requirements Analysis (BRD Document)

03.

8-12 Weeks

AI Trial

– Customer Commitment
– POC Development
– Operational Cost Estimates

04.

3-6 Months

AI Productionisation

– Full AI development
– Validation
– Deployment

Wait, there’s More

Check out other services we can help you with.

Learn More
Pre Footer Image