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Zoho One

Zoho One is a comprehensive business management platform designed to cover every aspect of a company's operations. Made up of over 45 integrated apps, it offers solutions for sales, marketing, customer support, human resources, accounting, project management, allowing businesses to centralise tasks and streamline processes without having to manage multiple disparate platforms.

Who needs Zoho One?

Small and medium-sized businesses : Reduces the costs of managing multiple software platforms. Improving productivity, reduce errors, and increase internal cohesion.

Large Enterprises : Designed to manage large teams. Enterprises can use it to integrate workflows across departments, improve collaboration, and gain a centralised overview of business operations.

Startups : Zoho One offers a comprehensive set of professional tools without compromising your budget. Startups can grow rapidly and respond nimbly to market challenges.

Marketing professionals and agencies : Suite of tools for campaign management, performance analysis, social media monitoring, and client communication, for improved coordination and optimised time and resources.

Freelancers and consultants : Offering tools that simplify client relationship management, project planning, and invoicing. Saving them time and improves their work efficiency.

An Integrated Solution

Advanced CRM

Manage your customers efficiently with a complete overview of sales, relationships, and interactions. Automate processes and improve customer satisfaction.

Ticketing and Help Desk

Provide fast and efficient support with an intuitive ticketing system. Manage support requests and resolve issues in real time with Zoho Desk.

Project Management

Coordinate and track complex projects with ease. From planning to delivery, maintain control of tasks, deadlines, and resources in a single platform.

Meeting and Calendar Management

Organise meetings, events, and appointments with a simple, integrated calendar management system. Sync tasks to avoid conflicts and optimise productivity.

Financial Management

Monitor and control cash flow, budgets, and accounting in real time. Streamline business finance management with accurate reporting and integrated financial forecasting tools.

Human Resources Management

Streamline your workforce management with integrated tools for hiring, performance monitoring, and payroll management. Centralise all HR processes.

Marketing Tools

Create, manage, and optimise marketing campaigns from a single platform. Automate email, social media, and segmentation to reach your audience in a targeted manner and increase the effectiveness of your strategies.

Advanced Reporting

Generate detailed and customised reports to monitor business performance. Make data-driven decisions with automated reporting and in-depth analytics.

Corporate Security

Protect your data and operations with advanced security solutions. Monitor access, prevent breaches, and keep your business safe with integrated controls and ongoing protection.

Key Benefits of Zoho One

Reduction of Operating Costs
Zoho One replaces the need for separate software for CRM, email marketing, support, and project management, saving you money on licences. A single subscription gives you access to all the apps, saving you a lot of money.

Complete Integration
All Zoho One apps are designed to work seamlessly together, reducing software compatibility issues. Data flows seamlessly between apps, ensuring a unified view.

Advanced Customisation
Highly customisable to fit each organisation’s unique business processes. This allows businesses to create specific workflows and reports without the need for complex coding.

Process Automation
Automation tools that help you streamline repetitive tasks, such as customer follow-up, marketing campaigns, and HR workflows.

Security and Centralised Control
Security management is centralised, meaning you can implement company-specific policies for each app and manage permissions and access from a single dashboard.

Zoho CRM Plus

While a standard CRM focuses primarily on managing contacts and sales processes, Zoho CRM Plus integrates advanced tools that connect sales, marketing, customer service, and analytics into a single collaborative platform. With multichannel management, in-depth analytics, and more powerful automation, Zoho CRM Plus goes beyond managing customer data to improve every interaction and business process, becoming a true ally for long-term success.

Who Needs Zoho CRM Plus?

Designed to meet the needs of businesses of all sizes and industries, offering a powerful, integrated platform for improving customer relationship management and streamlining team collaboration. That’s why it’s the ideal choice for a variety of organisations:

Start-up : An advanced solution that allows you to manage sales and customer support across multiple channels, helping new businesses structure themselves in a professional and scalable way.

Small and medium-sized businesses : An accessible tool that automates complex processes, improves internal organisation, and offers a multichannel approach to increase sales and improve customer service.

Large Enterprises : A highly scalable and customisable platform to manage thousands of contacts, analyse campaigns, and optimise complex processes with advanced reporting and automation.

Sales and Marketing Teams : Integrated tools to manage multichannel campaigns, analyse customer behaviour, and optimise workflows, ensuring increased ROI and improved loyalty.

With Zoho CRM Plus, every business has access to features designed to grow, streamline operations, and improve customer engagement.

Advanced Multichannel Management

It allows you to interact with customers through email, social media, phone and live chat from a single platform.

Enhanced Automation and Analytics

Advanced workflows, customisable reports, and AI-powered insights for smarter business decisions.

Complete Integration

Unify sales, marketing, and customer support, eliminating the need for separate tools.

Internal Collaboration Tools

Project management, internal chat, and task tracking for optimised team productivity.

Multi-Channel Customer Support

Integrate with Zoho Desk to offer cross-channel support and automate support processes.

Scalability for Growing Businesses

Designed to scale with growing teams and business operations, with advanced tools for complex needs.

Zoho CRM

Zoho CRM is a customer relationship management system designed to help businesses build strong relationships, organise sales workflows, and automate contact processes. Used by millions of businesses worldwide, Zoho CRM centralises customer data in a single platform, allowing you to manage every stage of the customer lifecycle, from initial interaction to customer loyalty.

Who Needs Zoho CRM?

Designed to meet the needs of businesses of all sizes and industries, offering a powerful and flexible platform for streamlining customer relationship management. That’s why it’s the ideal solution for a variety of organizations:

Start-ups: An essential CRM for building a solid foundation in customer and sales management, helping new businesses grow in an organised and professional manner.

Small and medium-sized businesses: An accessible and intuitive system that allows you to automate repetitive tasks, improve internal organisation, and increase the effectiveness of sales and customer service.

Large Enterprises: A highly scalable and customisable platform to manage thousands of contacts and complex workflows, ensuring complete control over sales, marketing, and support operations.

Sales and marketing professionals: Advanced tools to create targeted campaigns, analyse real-time data, and optimise contact management, increasing ROI and improving customer loyalty.

Benefits of Zoho CRM

Sales Process Automation

Lets you automate every stage of the sales cycle. With automated workflows, you can streamline repetitive tasks, like sending follow-ups and managing leads. This allows sales teams to focus on their most promising customers.

Flexible Customisation

Allows you to customise fields, forms, reports, and workflows, adapting to the specific needs of each industry and company. The platform is highly flexible and can be configured to meet unique needs.

Advanced Analysis and Reporting

Integrates seamlessly with other Zoho suite apps, but also supports external tools like Gmail, Microsoft 365, and Slack. This makes it an ideal choice for businesses looking to centralise all their operations on a single platform.

Improved Customer Experience

With the ability to collect and centralise customer information, this helps businesses deliver personalised experiences and improve customer satisfaction.

Integrated With Other Apps & Tools

Generate detailed reports on every stage of the sales process, monitoring sales rep performance and campaign progress. Analytics tools help you make data-driven decisions, making every action more targeted and effective.

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