AI Agents & Automation Development
We build AI agents and automations that do real work inside the systems your team already uses: answering, routing, reconciling, summarising and reporting, with people in control of the decisions that matter.
AI That Works Inside Your Business.
What it is
An AI agent is software that takes a goal, uses your tools and data to work towards it, and reports back. We build them in Python and Node.js, connect them to your ERP, CRM, finance and document systems, and set clear limits on what each agent can see and do. 9H is an approved service provider for Malta’s SME Digitalisation and AI Grant Scheme.
What we build
Agents And Automations, Connected To Your Systems
Custom AI agents & bots
Assistants for customers and staff that answer from your own content and hand over to a person when needed.
Workflow automation
Repetitive approvals, data entry, chasing and reporting turned into reliable background processes.
Intelligent document processing
Invoices, contracts and forms read, checked and filed into your systems.
Data analysis & forecasting
Your data turned into dashboards, alerts and forecasts your team can act on.
System connections
Every agent wired into the tools you run today through APIs, so nothing is re-typed.
Oversight built in
Logs, approvals and permissions so you can see what an agent did and why.
How we work
From First Conversation To Live Agent
01. Scope
We map the process and the data involved, and agree what the agent may see and do.
02. Prototype
We build a working version on a real example so you can judge it early.
03. Connect and test
We wire it into your systems and test it with your team.
04. Launch and support
We go live with monitoring, and support that fits how critical the system is.
Frequently asked questions
What AI services does 9H offer?
We build custom AI agents and bots, workflow automation, data analysis and predictive analytics, and intelligent document processing. Each one is connected to the systems your team already uses.
Do we have to replace our existing systems?
No. We connect AI to your current tools, such as your ERP, CRM and finance systems, so your team keeps working in the software it knows while the repetitive work is automated.
How much does an AI project cost?
It depends on what is being automated and which systems are involved. We scope the work in a short conversation and then give you a clear proposal, so you know the cost before anything is built.
Which AI models and tools do you use?
We choose the model and tooling for each job, and build the surrounding software in Python and Node.js. We agree with you what data the model may see before anything is built.
How do you handle data security and privacy?
9H is ISO 27001 certified for information security. On each project we also agree with you up front what data the system can access, who can see it and where it is stored, and we design around those rules from the start. Requirements differ by sector, so we cover them during scoping.
What support do you offer after launch?
Critical systems can be covered by an SLA. Our team typically replies within minutes and resolves most issues within a few hours.
Ready to put AI to work in your business?
Tell us what you want to automate. We usually reply within minutes.