Vitel Home

Vitel approached us to modernise and optimise their website, creating a dual-purpose platform that serves as both a product showcase and a fully functional e-commerce store. Our team redesigned the site for superior user experience, integrating detailed product categorisation, high-quality visuals, and secure shopping features. The goal was to provide customers with comprehensive information while streamlining navigation and purchases, enhancing Vitel’s online presence, and supporting ongoing business growth in a competitive digital landscape.

Sector

Household Appliances

Key Outputs

eCommerce

Website Development

API Integrations

UX Design

SEO

Technology Consultancy

Project Location

Malta

General Info

Vitelhome is a leading importer and distributor of household appliances, telephone systems, and consumer electronics for major brands. Vitelhome is recognised for its wide selection, value, convenience, style, and outstanding customer service. In 2021, Vitelhome received the Best High Standard of Compliance Award and was nominated for Best Appliances Supplier in January 2023.

eCommerce Functionality

The integration of robust eCommerce functionality transformed the website into a full-fledged online store. Features such as a secure checkout system, multiple payment options, and a user-friendly shopping cart enhance the overall shopping experience, serving a wider customer base more effectively.

Detailed Categorisation

The website features detailed categorisation, which significantly improves the user’s ability to find specific products. Products are organised into clear, intuitive categories and subcategories, making navigation straightforward and efficient. The categorisation also supports Vitelhome’s extensive product range, ensuring that the site remains user-friendly and accessible despite the large volume of products.

Informative Website

The new website serves as a highly informative platform, providing users with extensive details about Vitelhome’s wide range of products. Each product page includes comprehensive descriptions, specifications, and high-quality images, ensuring that customers have all the necessary information to make informed purchasing decisions. This depth of information enhances the user experience, positioning Vitelhome as a knowledgeable and reliable supplier in the household appliances and electronics market.

“We trusted 9H to build our new website and they delivered exceptionally. Their knowledge, support, and attention to detail resulted in a smart, user-friendly site. We highly recommend 9H and their dedicated team.”

Kenneth Mifsud, Director, Vitel

Summary

We partnered with Vitel to revamp their website into a modern, dual-purpose platform combining a product showcase with full e-commerce functionality. The redesign includes detailed categorisation, high-quality product visuals, and secure, user-friendly shopping features. Customers can easily browse and access comprehensive product information, making informed purchasing decisions. The updated site enhances Vitel’s digital presence, improves user experience, and supports business growth, positioning Vitel as a trusted supplier in household appliances and electronics.