# 9H Digital > 9H Digital builds custom web applications, enterprise AI and automation, system integrations and brands. Founded in 2006 as NIU Ltd, it merged with Anchovy Inc in 2023 to become 9H Digital Ltd. It has served over 1,000 clients, with a team of 80 across Europe, the Middle East and North Africa and offices in Sliema, Malta, and in Riyadh, Saudi Arabia, where it operates as TAYB. ## Company - Malta office: 53, Tigne Street, Sliema, SLM3173, Malta. Support: support@9hdigital.com, +356 79831236; Business Development: hello@9hdigital.com, +356 27620029 - KSA office: 3680 Al Takhassousi, Al Muhammadiyah Dist, Unit No 102, 7064, Riyadh, 12362, Saudi Arabia. General enquiries: hello@tayb.sa, +966 55 490 8708 Index of all pages: https://9hdigital.com/llms.txt ## Custom Web Development, AI & Digital Transformation | 9H URL: https://9hdigital.com/ ### Custom software. Enterprise AI. Digital transformation. Understand your challenges. Scale your vision. Connect with the future. From platforms to integrations, we connect the dots between people, processes and data, giving you systems that scale, automate the repetitive, and unlock new growth. The result? A business that runs faster, smarter, and always in control. ### With 9H, you don’t just get Tech. You get the backbone that drives your Future. - Custom Web Applications: We build and modernise Laravel applications that scale. We upgrade legacy systems and rescue stalled projects. Our platforms are engineered for performance, security, and long-term growth. (Laravel, Legacy Modernisation, API Development, Scalable Architecture, Rescue Projects) - AI & Automation: Stop wasting hours on manual work. Connect the gaps between systems, people, and data so your team can work faster, forecast with confidence, and deliver instant insights. All with full transparency and enterprise-grade trust. (Custom AI Agents & Bots, Workflow Automation, Data Analysis & Predictive Analytics, Intelligent Document Processing) - Integrations: We connect the tools that run your business, CRMs, ERPs, payment gateways, and data systems, into one seamless, automated ecosystem. (ERP & CRM Sync, API Connectivity, Automation Pipelines, Real-Time Reporting, Data Unification) - Brand Building & Digital Marketing: We craft brands that perform, from strategy and identity to marketing, PR, and web. Every touchpoint is built to grow awareness and impact. (Branding, Marketing, UX/UI Design, Creative Production, PR & Media Buying, Corporate Websites, SEO/AIO, PPC) - 2006: Founded - 1,000+: Clients served - 80: People (Across Europe, the Middle East and North Africa) - Minutes: Typical first reply - SLAs: For critical systems - ISO 27001: Certified for information security ### Markets We Power Built for enterprise. Proven across industries. - Finance & FinTech: Automating reporting, compliance, and forecasting with explainable AI. - iGaming & Entertainment: High-performance platforms and integrations that scale globally. - Retail & eCommerce: Connected systems that streamline operations and drive growth. - Hospitality & Real Estate: Platforms and automations that enhance customer experiences and maximise efficiency. - Corporate & Enterprise: Custom infrastructures that unify global teams and data. - Public Sector & NGOs: Secure, reliable tech that powers transparency and better outcomes. ### Why High-Performing Teams Choose 9H Every team has unique challenges. See how we help each function work smarter, move faster, and achieve more. - Technology: Because we build systems that scale. From Laravel platforms to enterprise integrations, we deliver secure, high-performance infrastructure that fits your stack, not the other way around. - Product: Because we turn ideas into usable platforms. We prototype, design, and develop custom applications that evolve fast and stay stable, giving product teams a launchpad for growth. - Marketing: Because we build brands that perform. From strategy and design to campaigns and PR, we create brand ecosystems that connect creativity with measurable results. - Operations: Because we make systems talk to each other. Through automation and integrations, we connect tools, data, and teams into one smooth ecosystem that reduces friction and increases visibility. - Finance: Because we eliminate manual work. Our AI tools automate reconciliations, reporting, and forecasting, helping finance teams close faster and forecast with confidence. "We believe technology should fade into the background, so human connections can shine." (Timothy Buttigieg, CEO) ### Let's build what's next. Tell us what you want to build, automate or grow. We usually reply within minutes. ## Branding & Digital Marketing Agency - 9H URL: https://9hdigital.com/about-us/ ### We Believe In A Land & Expand Approach Breaking through the boundaries of conventional thinking, we craft innovative solutions that elevate brands to new heights and create meaningful connections with their audience. ### Our Mission - Passion: We produce digitally accelerated solutions. Focused on the digital connection of your business, we advise, research and identify new opportunities. From your leadership through to the marketing team, we inject our knowledge and craft into all levels of your business to transform and deliver against your company’s growth objectives. - Commitment: At the heartbeat of our agency, our very reputation is built on our commitment and dedication towards understanding the unique needs of each of our clients, fostering long-lasting relationships built on trust and mutual growth. - Quality: We believe that excellence is achieved through a meticulous eye for detail. Every line of code, pixel, and every strategy is subject to rigorous quality assurance, which is our secret recipe for taking projects which are simply good to being excellent. ### Every Story Needs A Beginning. Let’s Start Yours! Ready to bring your vision to life? Let’s talk! ## Web Development, AI & Integration Services | 9H Digital URL: https://9hdigital.com/services/ ### Technology, AI and creative services As a group of 80 passionate, creative and tech-savvy individuals, our mission is to break through the boundaries of conventional thinking, crafting innovative solutions that elevate brands to new heights and create meaningful connections with their audience. - 2006: Founded - 1,000+: Clients served - 80: People (Across Europe, the Middle East and North Africa) - Minutes: Typical first reply - SLAs: For critical systems - ISO 27001: Certified for information security - Custom Web Applications: We build and modernize Laravel applications that scale. We upgrade legacy systems and rescue stalled projects. Our platforms are engineered for performance, security, and long-term growth. (Laravel, Legacy Modernization, API Development, Scalable Architecture, Rescue Projects) - AI & Automation: Stop wasting hours on manual work. Connect the gaps between systems, people, and data so your team can work faster, forecast with confidence, and deliver instant insights. All with full transparency and enterprise-grade trust. (AP Automation, Demand Intelligence, Automated Procurement, Enterprise AI) - Integrations: We connect the tools that run your business, CRMs, ERPs, payment gateways, and data systems, into one seamless, automated ecosystem. (ERP & CRM Sync, API Connectivity, Automation Pipelines, Data Unification, Real-Time Reporting) - Brand Building & Digital Marketing: We craft brands that perform, from strategy and identity to marketing, PR, and web. Every touchpoint is built to grow awareness and impact. (Branding, Marketing, Creative Production, UX/UI Design, PR & Media Buying, Corporate Websites) ### Not sure where to start? Let's talk. Tell us about your business and we'll point you to the right team. We usually reply within minutes. ## Enterprise AI & Automation Services | 9H Digital URL: https://9hdigital.com/services/ai-automations/ ### Enterprise AI & Automation Services Stop spending time on repetitive tasks and disconnected processes. Connect people, systems, and data so your team can focus on high-value work, make smarter decisions, and get faster, actionable insights, all with reliability and transparency. ### We Build AI That Works For Business. AI for business automation, powering customer service, workflows, data analysis, and document management with precision and consistency. At 9H, we design and implement tailored AI solutions that go beyond off-the-shelf tools, built around your data, systems, and operational goals. - 2006: Founded - 1,000+: Clients served - 80: People (Across Europe, the Middle East and North Africa) - Minutes: Typical first reply - SLAs: For critical systems - ISO 27001: Certified for information security ### We Can Help You With #### Custom AI Agents & Bots Automate customer interactions and repetitive tasks with intelligent, always-on AI agents. Replace manual handling, delayed responses, and inconsistent service with responsive, scalable AI-driven automation. - 24/7 customer support availability - Reduced workload on internal teams - Faster response and resolution times - Consistent and accurate interactions - Scalable operations without added headcount Effective agents require clear use cases, structured data, and defined workflows, which we help design and implement. Where Consistency Begins: AI agents ensure every interaction is handled instantly and reliably, delivering dependable service at any scale. #### Workflow Automation Streamline business operations by automating sales, marketing, and HR processes. Eliminate manual handoffs, process bottlenecks, and inefficiencies by integrating AI into your existing systems. - Improved operational efficiency - Faster execution across departments - Reduced human error - Better system integration and data flow - Lower operational overhead Successful automation depends on well-mapped processes and system compatibility, which we help assess and optimise. Where Flow Begins: Automation removes friction between tasks, enabling work to move seamlessly across teams and systems. #### Data Analysis & Predictive Analytics Turn your data into actionable insights that drive smarter decisions. Move beyond static reports and guesswork with AI-powered analysis and forward-looking predictions. - Data-driven decision making - Improved forecasting accuracy - Identification of trends and opportunities - Enhanced business intelligence - Competitive advantage through insights High-quality, well-structured data is essential for reliable insights, and we support data preparation and strategy. Where Insight Begins: AI transforms raw data into clear direction, helping you anticipate outcomes and act with confidence. #### Intelligent Document Processing Enterprise-grade AI for finance, operations, and strategy. Scalable, secure, and integrated across systems. - Organisational efficiency - Faster reporting and forecasting - Reduced manual workload - Transparent decision support Enterprise AI requires alignment with business strategy and system readiness. Where Intelligence Begins: Enterprise AI empowers large-scale operations with actionable insights and smart automation. "We deliver AI solutions that cut operational costs by 50%, eliminate repetitive work, and give teams clear, actionable insights they can rely on, helping your business work smarter, faster, and more efficiently." (Timothy, CEO) ### Frequently asked questions #### What AI services does 9H offer? We build custom AI agents and bots, workflow automation, data analysis and predictive analytics, and intelligent document processing. Each one is connected to the systems your team already uses. #### Do we have to replace our existing systems? No. We connect AI to your current tools, such as your ERP, CRM and finance systems, so your team keeps working in the software it knows while the repetitive work is automated. #### How much does an AI project cost? It depends on what is being automated and which systems are involved. We scope the work in a short conversation and then give you a clear proposal, so you know the cost before anything is built. #### How long does it take to deliver? It depends on the scope. A focused automation can go live much sooner than a larger platform. At scoping we agree a plan with milestones, so you can see progress as it happens. #### How do you handle data security and privacy? 9H is ISO 27001 certified for information security. On each project we also agree with you up front what data the system can access, who can see it and where it is stored, and we design around those rules from the start. Requirements differ by sector, so we cover them during scoping. #### Is funding available for AI projects in Malta? Malta has government schemes that can part-fund eligible digitalisation and AI projects, and 9H is an approved service provider for the SME Digitalisation and AI Grant Scheme. Eligibility and amounts depend on your business and the scheme's current terms, so talk to us and we will check what applies to you. #### What support do you offer after launch? Critical systems can be covered by an SLA. Our team typically replies within minutes and resolves most issues within a few hours. ### Ready to put AI to work in your business? Tell us what you want to automate. We usually reply within minutes, with SLAs for critical systems. ## Branding & Digital Marketing Agency in Malta | 9H URL: https://9hdigital.com/services/brand-building/ ### Brand Building & Digital Marketing in Malta We build brands that perform. From positioning and design to marketing and PR, we craft brands that connect creativity with measurable impact. ### We Build Brand Ecosystems That Drive Measurable Impact From strategy and visual identity to marketing and PR, we create brands designed for growth. At 9H, our work goes beyond aesthetics, we craft experiences and communications shaped around your market, your audience, and the results you need to achieve. - 2006: Founded - 1,000+: Clients served - 80: People (Across Europe, the Middle East and North Africa) - Minutes: Typical first reply - SLAs: For critical systems - ISO 27001: Certified for information security ### We Can Help You With #### Branding Create a brand that’s clear, memorable, and built for performance. - Stronger identity - Better customer trust - Distinct market positioning - Long-term brand consistency Branding only succeeds when it aligns with business strategy and customer insight. Where Identity Begins: We build brands that feel right, look right, and drive growth. #### Marketing & Media Buying Marketing campaigns engineered to generate awareness, attention, and measurable results. - Higher visibility - Better lead quality - Stronger audience engagement - Clear ROI Where Impact Begins We blend creativity and analytics to create campaigns that deliver measurable growth. Media buying built for an advantage We design media investment systems that perform. Through MPS Ltd, the media agency we acquired, we bring 45 years of experience across channels. We have navigated every shift from broadcast and print to digital, search, social, and programmatic. We understand which platforms build authority, which deliver precision, and how to integrate them around commercial goals. Based in Malta, we combine local intelligence with international standards. Every placement is contextual. Every euro is accountable. Our Media Buying Advantage 45 years of cross-channel experience through MPS Ltd Strategic cross platform integration Deep local market expertise ROI indexed investment frameworks Transparent performance metrics Media is complex. With the right architecture, it becomes advantage. #### PR Strategic visibility that boosts credibility and reach. - Targeted exposure - Stronger reputation - Controlled messaging - Measurable distribution PR must be proactive, not reactive, strategy is everything. Where Reputation Begins: We help brands shape the conversation and stay top of mind. #### SEO/AIO High-performance search visibility that scales. - Stronger rankings and authority - More qualified traffic - Consistent, compounding visibility growth - AI-optimised search performance (AIO) for higher efficiency & smarter content - Better decision-making with clear reporting Search success requires ongoing optimisation, technical accuracy, and content aligned with user intent — not just keywords. Where Visibility Begins: We combine SEO best practices with AI-driven optimisation to help you climb the rankings faster, earn trust, and turn search into a predictable growth engine. #### PPC High-intent traffic that converts fast. - Immediate visibility on Google Search - Highly targeted leads - Scalable campaign performance - Optimised cost-per-click with smart bidding - Clear insights for revenue-focused decision-making Effective PPC requires tight keyword targeting, ongoing optimisation, and landing pages built to convert — not just traffic. Where Visibility Begins: We build and manage high-performance PPC campaigns that drive results from day one, combining strategic targeting with real-time optimisation to generate measurable impact. #### UX/UI Design High-performance digital experiences that convert. - Improved usability - Higher conversion rates - Stronger brand perception - Reduced friction Design must be informed by research and real user behaviour. Where Efficiency Begins: We design interfaces that feel natural, perform beautifully, and drive results. #### Corporate Websites Fast, beautiful, conversion-ready websites built for brand and performance. - Stronger online presence - Better SEO performance - Easier content management - Faster user journeys Corporate websites must balance brand, speed, and usability. Where Presence Begins: We build websites that turn visitors into customers. #### Creative Production Campaign visuals and content that break through the noise. - Stronger storytelling - Higher engagement - Premium brand impact - Consistent visual identity Great content requires strategy, not just creative. Where Stories Begin: We produce visuals that communicate powerfully and elevate every campaign. "We craft brands that perform. Every design, campaign, and touchpoint drives growth and lasting impact." (Emily, Chief Creative Officer) ### Frequently asked questions #### What does Brand Building & Digital Marketing include? Branding, marketing and media buying, PR, SEO and AI search optimisation (AIO), PPC, UX/UI design, creative production and corporate websites. You can use one service or several together. #### What is AIO? AIO is AI search optimisation. We combine SEO best practices with AI-driven optimisation, so your content can be found in search results and in the answers AI tools give. #### Do you manage PPC campaigns? Yes. We build and manage Google Search campaigns with tight targeting and real-time optimisation, and landing pages designed to convert. #### Is there funding for marketing strategy in Malta? The Marketing Strategy for Micro & Small Enterprises Grant Scheme offers non-repayable funding for a marketing strategy, and 9H is an approved service provider. Eligibility depends on your business, so talk to us and we will check. #### Do you work with businesses outside Malta? Yes. We are based in Malta with an office in Riyadh and work with clients across Europe, the Middle East and North Africa. #### How do you measure results? We agree the goals and the numbers that matter with you at the start, and report against them with clear, regular reporting. ### Ready to build a brand that performs? Tell us about your brand and your goals. We usually reply within minutes. ## Custom Web Application Development | 9H Digital URL: https://9hdigital.com/services/custom-web-applications/ ### Custom Web Application Development We build and modernise web applications around how your business actually works. Laravel platforms, API development and legacy rescue, engineered to stay fast and secure as you grow. ### We Build Custom Web Applications That Power Real Business Growth. We build modern web applications that power real business growth. From Laravel to fully custom architectures, we design systems that are fast, secure, and built to last. At 9H, every application is engineered around your processes, integrations, and long-term goals—so your platform evolves as your business does. - 2006: Founded - 1,000+: Clients served - 80: People (Across Europe, the Middle East and North Africa) - Minutes: Typical first reply - SLAs: For critical systems - ISO 27001: Certified for information security ### We Can Help You With #### Laravel Build modern, high-performance applications using Laravel A robust PHP framework that scales with your business. From custom platforms to enterprise solutions, we ensure your web applications are fast, secure, and maintainable. - Reliable code that supports long-term growth - Faster time-to-market for your business initiatives - High scalability and performance - Strong community support and security Laravel projects require proper architecture planning to fully leverage its modular, flexible framework. Where Efficiency Begins: Laravel delivers powerful, reliable applications that adapt as your business grows, secure, scalable, and built to last. #### Legacy Modernisation Bring old systems back to life with modern, secure, high-performance architecture. We upgrade outdated platforms into scalable, maintainable applications built for today’s workflows and tomorrow’s growth. - Faster, more stable performance - Modern security and compliance - Reduced technical debt - Future-proof architecture Legacy systems often hold critical data and processes. Our approach ensures zero disruption while upgrading your infrastructure step by step. Where Performance Begins: Legacy modernisation replaces fragile systems with reliable, scalable foundations — freeing your team to innovate without limits. #### API Development Unlock seamless communication between your systems. We design robust, secure APIs that power integrations, automation, and future expansion. - Faster, more reliable system communication - Reduced manual processes - Easier integrations and future scaling - Secure, standards-based architecture APIs must be built with versioning, governance, and long-term growth in mind. We create interfaces that stay stable as your business evolves. Where Connectivity Begins: APIs transform siloed platforms into a connected ecosystem, powering speed, visibility, and control across your business. #### Scalable Architecture Design infrastructure that grows with your business. We engineer frameworks that support high traffic, complex operations, and long-term evolution. - High performance under load - Modular, maintainable systems - Cloud-ready infrastructure - Future-proof technical decisions Scalability requires planning, not just server power. We architect systems that evolve safely and sustainably. Where Growth Begins: Scalable architecture ensures your platform handles today’s demands and tomorrow’s opportunities without costly rebuilds. #### Rescue Projects Get stalled projects back on track We diagnose, stabilise, and rebuild systems so your team can regain momentum. - Faster system recovery - Clear roadmap back to stability - Reduced long-term risk - Improved developer handover Rescue work requires precision, every fix must support future maintainability. Where Stability Begins: Stalled projects regain momentum with expert intervention, restoring control and building platforms ready for sustainable growth. #### UX/UI Design Turn complexity into intuitive, high-performing experiences. Our designs are built to reduce friction and increase conversion. - Higher user satisfaction - Faster task completion - Reduced support requests - Stronger brand perception Great UX requires understanding users’ real needs, not assumptions. Where Usability Begins: We create interfaces that feel natural, fast, and enjoyable, making every interaction effortless for your users. #### Web Development & eCommerce Build reliable, high-performance applications tailored to your workflow, including ecommerce. From prototype to production, we create systems and online retail experiences that scale. - Clean, maintainable code - High security and performance - Seamless integrations - Fast development cycles - Ecommerce platforms built for conversion and growth A well-built foundation reduces long-term cost and risk. Where Impact Begins: Our development teams combine engineering and product thinking to deliver applications and ecommerce solutions that evolve without friction. #### Hosting Reliable, secure hosting built for performance, redundancy, and global reach. - Faster load times - Lower downtime - Scalable cloud architecture - Enterprise-grade security Hosting must balance cost, performance, and security based on your growth stage. Where Reliability Begins: We host world-class infrastructure, keeping your platform fast, secure, and always ready for scale. "We build platforms that are secure, scalable, and future-ready with your success as our roadmap." (James, Head of Tech) ### Frequently asked questions #### What kinds of web applications do you build? Custom web applications, customer and staff portals, APIs, and platforms built to scale. We also modernise legacy systems and rescue stalled projects. #### Which technology do you use? We build and modernise Laravel applications, designed for performance, security and long-term growth. We choose the right architecture for each project. #### Can you take over a project that has stalled or was built by someone else? Yes. We review what exists, tell you honestly what can be kept and what should change, and then get the project moving again. #### How much does a custom application cost? It depends on the scope and the integrations involved. We scope it with you first and give you a clear proposal before work starts. #### Do you provide support and maintenance after launch? Yes. Critical systems can be covered by an SLA, and our team typically replies within minutes and fixes most issues within hours. #### Do you work with companies outside Malta? Yes. We are based in Malta with an office in Riyadh, and our team of 80 works with clients across Europe, the Middle East and North Africa. ### Have a web application in mind? Tell us what you need to build, modernise or rescue. We usually reply within minutes. ## ERP, CRM & Systems Integration Services | 9H Digital URL: https://9hdigital.com/services/integrations/ ### ERP, CRM & Systems Integration Services We connect the tools that run your business, CRMs, ERPs, payment gateways, and data systems, into one seamless, automated ecosystem. ### We Build Systems That Talk To Each Other. From CRMs and ERPs to payment gateways and data warehouses, we unify every layer of your operations into one seamless environment. At 9H, our integration frameworks create real-time visibility, reduce manual work, and give your team a single source of truth across the business. - 2006: Founded - 1,000+: Clients served - 80: People (Across Europe, the Middle East and North Africa) - Minutes: Typical first reply - SLAs: For critical systems - ISO 27001: Certified for information security ### We Can Help You With #### ERP & CRM Sync Connect and unify your business backbone. Sync data between your ERP, CRM, and operational tools with total accuracy. - Single source of truth - Faster, more accurate reporting - Reduced duplication - Better customer visibility ERP and CRM data models must be aligned for syncing to work flawlessly. Where Alignment Begins: We align your systems so teams work smarter, faster, and with full visibility. #### API Connectivity Connect your tools through secure, robust APIs engineered for long-term stability. - Simplified integrations - Stronger automation - Reduced manual tasks - Reliable system communication API governance ensures your integrations stay secure and maintainable Where Communication Begins: API connectivity turns scattered systems into a unified, efficient ecosystem. #### Automation Pipelines Turn manual workflows into automated processes. - Fewer bottlenecks - Time saved across teams - Higher accuracy - Faster operations Pipelines require clear workflow mapping for full automation. Where Efficiency Begins: Automation pipelines remove repetitive tasks so teams can focus on strategic work. #### Real-Time Reporting Give every department instant access to the data they need. - Faster decisions - Up-to-date insights - Better performance tracking - Clearer visibility Real-time reporting requires unified, clean data sources. Where Visibility Begins: We deliver dashboards leaders can trust, accurate, instant, and actionable. #### Data Unification Bring data from all systems into one consistent structure. - Cleaner analytics - Easier integrations - More reliable automation - Stronger forecasting Data unification requires mapping and validating multiple sources. Where Clarity Begins: Unified data turns confusion into clarity, powering smarter decisions at every level. "We connect your systems so data flows seamlessly, giving teams instant insights without the friction." (Jamie, Business Analyst) ### Frequently asked questions #### Which systems can you connect? CRMs, ERPs, payment gateways and data systems, through APIs and automated pipelines, so information moves between them without anyone re-typing it. #### Do we need to replace our current software? No. We connect the tools you already run into one ecosystem, so the people using them keep working the way they do today. #### Can you give us real-time reporting across our systems? Yes. Once the data is unified we can build real-time reports and dashboards, so you see the whole business in one place. #### How much does an integration project cost? It depends on the systems involved and how much data needs to move. We scope it first and give you a clear proposal before work starts. #### How long does an integration take? It depends on the systems and their APIs. We agree a plan with milestones at scoping, and we test each connection before it goes live. #### Who looks after the integrations once they are live? We do. Critical systems can be covered by an SLA, and our team typically replies within minutes and fixes most issues within hours. ### Need your systems talking to each other? Tell us which ERP, CRM and tools you run. We usually reply within minutes, with SLAs for critical systems. ## Contact 9H Digital | Talk to Our Team or Book a Call URL: https://9hdigital.com/contact/ ### Your story starts here. Get in touch Have a question or need support? We’re here to help, just send us a message and we’ll get back to you shortly. Email: hello@9hdigital.com ### Our Offices - Malta: 53, Tigne Street, Sliema. SLM3173. Support: support@9hdigital.com, +356 79831236; Business Development: hello@9hdigital.com, +356 27620029 - KSA: 3680 Al Takhassousi, Al Muhammadiyah Dist, Unit No 102, 7064, Riyadh 12362. hello@tayb.sa, +966 55 490 8708 ### Prefer to talk? Book a 30-minute call with our team.